Linda Murphy - Call Center Representative Resume Simple
SUMMARY
A position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
SKILLS
  • management, quality assurance, communication, service, exceed, satisfaction, quality, call center
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Call Center Representative

    St. Peter's Health Partners

    • Customer service-provided quality assurance and management of all communication with physicians and nurses. Developed and maintained relationships with referring physicians.
    • Communicated with clients, physicians, and insurance companies to ensure customer satisfaction. Built relationships with customers and their families.
    • Received recognition for outstanding customer service by creating a friendly and helpful attitude. Provided a positive and professional work environment.
    • Resolved customer complaints and answered questions regarding customer service. Provided information to customers on the latest products. Assisted in the resolution of third party inquiries.
    • Managed a team of 10-15 employees to ensure customer service and efficiency. Maintained a positive working relationship with clients.
    • Excellent customer service skills, ability to work independently and in a team environment. Consistently exceed expectations for the company.

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