Timothy Olson - Call Center Representative Resume Simple
SUMMARY
I am a dedicated, service-focused professional with a strong work ethic, and a passion for helping others. I have a strong desire to learn and grow.
SKILLS
  • multi tasking, solutions, service, computer skills, team work, communication, verbal communication, customer service, data entry, quality, computer
  • clients, patient, implementation, service, multi tasking
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Call Center Representative

    The Medicine Shoppe

    • Demonstrated excellent communication skills, computer skills, and ability to work with patients, families, and front desk personnel to ensure the highest level of customer service and professionalism.
    • Provides proactive and friendly customer service to patients, visitors, and families. Assists with the development of a positive image for the organization.
    • Demonstrates a high level of communication skills, and ability to multi-task, as well as high quality of care.
    • Demonstrates communication skills, including telephone and email. Utilizes computer systems to enter, retrieve, and retrieve data.
    • In addition to communication, and multitasking skills, and ability to multi-task and perform multiple tasks. Front desk duties included answering phones, and maintaining a clean and organized work environment.
    • Organized and maintained strong communication skills with patients, therapists, and physicians. Developed and implemented a plan of care for patients.
  • 2017-12-252017-12-25

    Caregiver

    Winco Foods

    • The ability to work independently, as well as creative and effective ways to improve service and patient outcomes. Consistently deliver high-quality and compassionate care to clients.
    • Commended for multitasking abilities, including the placement of a straight catheter, and the emptying of Foley catheter. Because of the ability to multi-task, I was able to work in a fast paced environment.
    • Participate in the planning, implementation and evaluation of the program. Assist with the development of the curriculum. Maintain the records of the services.
    • Maintain a positive, professional attitude, and open communication skills. Ensure that all staff members are properly trained and in a timely manner.
    • Maintain a positive attitude and work ethic while working with others. I am able to multi-task, and be able to prioritize tasks.
    • Demonstrates the ability to interact with customers from diverse cultures and backgrounds. Answers call lights, responds to questions, and provides information to callers.

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