Charles Emanuel - Call Center Representative Resume Simple
SUMMARY
A position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
SKILLS
  • communication skills, communication, billing, closing, listening, call center
  • shipping, customer service, automotive, service, assembly
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Call Center Representative

    Hill-Rom

    • Worked with a diverse population of patients including: bilingual, Spanish speaking, and communication skills, and answering phones, and in the absence of the medical Director.
    • Answered phones, scheduled appointments, greeted patients, and assisted with medical and office procedures. Maintained a clean and orderly work environment.
    • Customer Service: Answered phones, scheduled appointments, and assisted with billing. Maintained a clean and safe work environment.
    • Communicated with patients, physicians, and insurance companies to ensure the most effective and efficient care for the patients.
    • Received a customer service Award for the medical Director and assisted in the opening of a new facility. Managed a team of 10-15 patients.
    • Provided excellent customer service by listening to patients and responding to inquiries. Assisted with the resolution of issues. Resolved problems.
  • 2017-12-252017-12-25

    Quality Control Inspector

    Social Service

    • Developed and implemented a assembly line for customer service and product deployment. Maintained a safe and clean environment. Ensured all equipment was properly stored and stored.
    • Maintained and updated all shipping and receiving documents for automotive industry. Provided technical support for the automotive industry. Assisted in the development of new products.
    • Performed all duties in accordance with company policies and procedures, including the use of equipment, supplies, and equipment.
    • Maintain and operate all equipment and machinery in the lab. Work with the quality control department to ensure proper calibration and maintenance of instruments.

 North Coast Occupational Services 

 Net-Temps