Omar Culpepper - Call Center Representative Resume Simple
SUMMARY
A position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
SKILLS
  • database, answering, solutions, call center
  • best practices, access, counseling, coaching
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Call Center Representative

    RxCrossroads

    • Provided information to the clients; answering questions and requests. Performed daily operations. Processed and prepared financial statements.
    • Generated reports and financial statements for the company, and made recommendations to the database. Managed accounts payable. Created and maintained a spreadsheet for the department.
    • Answered multi-line phone system, and provided information and solutions to callers. Provided support to the department.
    • Maintained a daily log of all transactions and submitted to the appropriate accounting department. Prepared reports for the court.
    • Created and maintained a positive work environment for the department and the public. Assisted in the development of the program.
  • 2017-12-252017-12-25

    Customer Service

    Board of Education

    • Performed a variety of healthcare counseling and training to promote a safe and effective environment for the residents. Provided emotional support to the client.
    • Maintained a safe and secure environment for the department, including the development of a comprehensive access program, and the community awareness event.
    • Provided coaching and support to the client in the development of a plan of care. This included the evaluation of the client's needs and preferences.
    • Developed and implemented a new program for the department to increase the number of patients and their families. Provided care to the community.
    • Prepared meals and snacks according to nutritional needs. Provided dietary supplements as directed by the physician. Administered medications and treatments.
    • Performed a variety of duties as requested by client, such as obtaining household supplies and running errands. Provided transportation, assistance and companionship to patients.

 North Coast Occupational Services 

 BeyondWork