A highly motivated, organized, and detail-oriented professional with over 10 years of experience in the areas of office management, customer service, and administrative support.
of sale, pricing, proposals, technical support, presentations
implementation, marketing, satisfaction, increase, pricing, product development
Greater Lawrence Technical School
Provided technical support to customers and prospects, and conducted presentations to prospective customers. This included the development of new products and pricing.
Prepared and presented business proposals to potential investors, and developed and maintained relationships with key customers, including the University of California, the University of Michigan, and the state of Maryland.
Designed and implemented new point of sale system for the company. Created and maintained a website for the company.
Provided technical support to the customer and the team to ensure the highest level of quality and service. This included the development of a new product line.
Maintained a high level of customer service and satisfaction. In addition, I was responsible for the daily operations of the business.
Managed the development of a new product line, which included the installation of a new software and hardware. This project was a major component of the project.
Evaluate the product development and implementation of the company's products and services to increase market share and customer satisfaction. Prepare and Present pricing and sales strategies to the Board of Directors.
Developed and implemented marketing strategies to drive sales and profitability. Managed and motivated a team of 12 employees. Increased sales by 20%.
Creating and maintaining a strong relationship with the client. This includes the development of a new sales process. I have been able to grow the business from a small to a large-scale, multi-national
Coordinating with the business and marketing teams to ensure the best possible pricing. I have been able to negotiate contracts and maintain a high level of customer service.
Maintain and grow business through networking, cold calling, and networking. Actively recruit and retain qualified candidates. Provide support to the sales team.
Responsible for the development and implementation of the business plan. Develop and implement strategies to improve the overall performance of the organization.