I am a dedicated, dependable, and results-oriented professional with a strong background in customer service, sales, and management. I have a proven track record of success in the healthcare industry.
SKILLS
billing, payments, service, telephone
WORK EXPERIENCES
2017-12-252017-12-25
Customer Service
Great Bay Community College
Managed all facets of telephone service, including billing, accounts receivables, and payments. Developed and implemented a new accounting system for the department.
Prepare and maintain records of client files and services performed. Arrange for transportation and escort to medical or dental facilities.
Review and verify all insurance information and eligibility for the patients. Assist with the processing of claims. Ensure that the correct billing is being processed.
Maintain and update all customer service records and files. Ensure that all information is complete and accurate. Enter data into the database.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Prepare and administer oral, intramuscular, or emotionally -prescribed treatments.
Prepare and maintain accurate records of all transactions, reports, and other information. Perform weekly and monthly audits of the company.