Robert Jordan - Call Center Representative Resume Simple
SUMMARY
Seeking a position in a company where I can utilize my skills and experience to help the company meet the goals of the organization. I am a team player, and a self-starter, able to work well with others.
SKILLS
  • mortgage, loans, listening, service, research
  • etiquette, phones, communication, service, telephone, flexibility, switchboard, telephone etiquette, listening
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Call Center Representative

    Calumet High School

    • Research and resolve customer complaints and concerns to ensure that all customer needs are met. (i.e.
    • Ability to work independently, as well as creative and effective listening skills. Able to work in a fast paced environment.
    • Exceed customer service expectations, and works with customers to find a solution to resolve customer complaints. Maintain a positive attitude in the work area.
    • Work with the company to ensure that all customer needs are met. This includes, but are not limited to, the following: cash, credit, and/or payor.
    • Work with the company President to ensure that all customer service is answered by the client and their satisfaction. Review and file all paperwork.
  • 2017-12-252017-12-25

    Call Center Representative

    Blue Cross Blue Shield

    • Provide excellent customer service, communication skills, and professionalism to patients. Answer phone calls, take messages, and take messages.
    • Answering phones, making copies, and listening to the needs of the patients. They are always willing to go to the right location.
    • Excellent multitasking skills, including telephone triage, verbal and written instructions, and social interaction. Work with patients to ensure their needs are met.
    • Maintain a positive attitude in all work areas, including customer service, staff, and customer service.. (e.
    • Excellent multitasking skills, computer skills, and professionalism, as well as working in a fast paced environment. Experience with patients, families, and visitors.
    • Responsible for faxing, filing, and customer service to patients, visitors, and families. Maintains a clean and safe work environment.

 Mead O'Brien 

 Phoenix Career Group