Over 12 years of experience in the field of information technology with a focus on product development, and project management. Experienced in leading teams to deliver high quality products and services.
prototypes, liaison, solutions, production, and marketing, product management, office, management, marketing, communication
raiser's edge, crm, crm software, special events, reports, software, email, basis, solutions, crystal reports, direct mail, database
Allianz Worldwide Partners
Liaison between marketing, sales, production, and management teams to ensure communication and delivery of product. Develop and maintain the prototypes for the customer.
Managed the development of the marketing materials and the business process. Provided the technical support for the sales team.
Worked with marketing and sales teams to ensure that the product is delivered on time and within the market. I was responsible for the development of the new features and enhancements.
Managed the development of a new product development process for the company. Collaborated with the Office and the product owner to develop and maintain the program.
Collaborated with product development and sales to develop and deliver solutions to customer needs. Worked closely with product owners, business analysts, and technical leads to define and prioritize requirements.
Worked with business partners to identify and resolve issues and provide feedback to the product owners. Provided technical guidance and direction to the team.
Developed and maintained a comprehensive inventory reports for the company. Worked with the client to create a new email campaigns for the company.
Managed the CRM system for the e-commerce application, including the creation of a new database, and the data warehouse for the marketing team.
Provided support for CRM and JD Edwards ERP software. Worked with the business users to gather requirements and document the process flow.
Created a new CRM system for the sales team to create a new inventory system. The process was used to manage the sales of the company.
Developed and maintained a Microsoft Excel based ERP system to track and report on progress of the company to the client.
Provided support for the company's CRM system using MS Excel and PowerPoint. The data was used to create a new inventory system.