cellular, signal processing, manager, telephone, program manager
Food 4 Less
Provide technical direction and guidance to the engineering team to ensure the highest level of customer satisfaction and optimization of the infrastructure.
Work with marketing and operations to design and implement new products and services. Manage and maintain a team of engineers, developers, and associate engineers.
Developed and implemented a SIP protocol for the voice of the customer. This resulted in a significant reduction in the number of issues.
Responsible for the delivery of voice and video telecommunications systems. Managed the development of a new customer relationship. I was able to work with the team to deliver the product.
Created a prototype to be used by the Motorola and the GSM of the company. This allowed the team to create a new feature.
Performed a variety of testing activities to ensure that the product meets the customer's needs. This included the ability to work with the customer.
Served as a liaison between the customer and the sales team to provide the technical support for the telephone system and the manufacturing Manager.
Responsible for the development of a prototype of a new manufacturing facility to replace a legacy system. Designed and implemented a new site to support the company.
Worked with the engineering team to develop a new product for the customer to create a competitive pricing model. Developed a prototype of the next generation of the products.
Lead Engineer for the NPI and product development of a new automotive manufacture program. These projects include: Video surveillance, audio/video, and Cellular.
Provided technical guidance and direction to product engineers, engineering and product managers. Developed and implemented a new program to support the commercialization of the next generation flight.
Provide technical guidance to the team to ensure the highest level of customer satisfaction. Provides the product and solution to the engineering team.