Lee Gilpatrick - Call Center Representative Resume Simple
SUMMARY
To obtain a position in a professional environment where I can utilize my skills and experience to help the company advance efficiently and productively. I am a team player with a strong work ethic.
SKILLS
  • insurance, statistics, service, benefits, research, office
  • answering phones, vital signs, phones, spanish, answering
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Call Center Representative

    Glendale Community College

    • Conduct research and analysis of the office of public health and wellness. Provide information to the community. Develop and implement marketing strategies.
    • Worked with the front desk staff to ensure that all insurance benefits and services are being followed. These duties are to be done by the health center.
    • Maintain a clean and safe work environment, including the cleanliness of the facility, and the security of the property.
    • Demonstrated ability to work with a diverse group of professionals, including the dynamics, biology, and credit. This service was a great effort to build a positive and productive working environment.
    • Monitor statistics and data to identify trends and develop a plan of action. Prepare and implement a variety of programs.
    • Worked with a variety of patients including: orthopedic, neurological, and sports injuries. I was able to work in a fast paced environment.
  • 2017-12-252017-12-25

    Medical Assistant

    Pueblo Community College

    • Answering phones, taking messages, checking vital signs, and assisting with minor procedures. Assisted in Spanish and English translation.
    • Preparing patients for examination, assisting physician with exams, and minor surgeries. Taking vitals, height, weight, and blood pressure.
    • Scheduling appointments for patients, verifying insurance, and referrals. Calling in prescriptions to pharmacies. Answering phones, filing, faxing, and copying.
    • Responsible for the preparation of the medical record for the doctor. Prepared and administered medications. Also, I was responsible for the care of the patients.
    • Assisting with minor surgeries, and removing sutures. Changing dressings and bandages. Also responsible for ordering supplies and maintaining inventory.

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