Rosario Newman - Freelance Graphic Designer Resume Simple
SUMMARY
I am a dedicated and enthusiastic professional with over 20 years of experience in the field of embedded systems. I have a passion for learning new technologies.
SKILLS
  • ordering, merchandising, shipping, clients, inventory, marketing, customer service, service
  • web, facebook, marketing
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Freelance Graphic Designer

    IGT

    • Work with clients to create and maintain marketing materials for inventory. Manage and track the merchandising and shipping of the goods.
    • Created service level agreements (SLA) for the ordering and customer support. Worked with the client to gather requirements and develop the solution.
    • Manage and maintain a team of customer support specialists, graphic artists, and other technical staff. I also work with the client to ensure the highest level of communication.
    • Working with the customer to gather requirements and provide technical support for the website. Also, worked on the new features and enhancements to the existing website.
    • Providing technical support for the customer and the customer to ensure the communication of the website and the back-end of the websites.
    • Managing the team of the client, including the creation of the website, and maintaining the customer relations and communication.
  • 2017-12-262017-12-26

    Design Intern

    Xcel Energy

    • Marketing web application to create a new feature of the website and Facebook to be able to connect to the company.
    • Created a new marketing campaign to support the sales and marketing campaigns. This included the creation of a new product roadmap, and the delivery of the project.
    • Develop and maintain a new product for the sales team to create a single-page and multi-channel customer.
    • Worked with business users to gather requirements and translate them into technical specifications. Developed and maintained the requirement Traceability matrix (RTM).
    • Developed and implemented a new product for the company to improve customer satisfaction. Provided training to the team. Mentored and trained the team on the use of the software.
    • Developing and maintaining a strong working relationship with the client. I have experience in the development of the product.

 SafeHaven 

 National Utilities