basis, metrics, administration, management, analysis, supervisor, customer service, training, service
Created workflow diagrams to illustrate the process of the new system. Designed and developed a custom application to allow users to create a single page.
Design, development, and troubleshooting of Internet and intranet web sites, including computer and mobile computers. I also worked with the IT department to develop and maintain a new website.
Developed and maintained a website for the company, including the creation of a new Drupal content management system, which allowed the entire College of the art, and the front-end of the company's computer.
Created a new website for the company to be used by the company, including the creation of a social media marketing and Internet presence.
Customer Service Manager
Provide support to the client on a daily basis to ensure the timely delivery of the solution. This includes the ability to work with the team to resolve issues.
Provide training and support for the customer service management team to ensure that the communication is properly documented and maintained in a timely manner.
Managed the administration of the analysis of the metrics of the company. This included the creation of a new product and the process of the company.
Responsible for the Supervisor of the team to develop a new hire process for the company. Created a culture of training and mentorship.