Joseph Neal - Design Consultant Resume Simple
SUMMARY
A highly motivated and results-oriented professional with over 10 years of experience in the field of information technology. Experienced in the following areas: Project management, business analysis, and technical writing.
SKILLS
  • networking, client service, project, collaboration, service
  • public relations, entrepreneurship, strategy
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Design Consultant

    Brewster High School

    • O project leader for the service Desk team, including the development of a new customer portal, and troubleshooting the issues.
    • The collaboration of the networking team, the development of the application, and the system is used to provide a Unified view of the customer.
    • Provided technical support to clients and customers to resolve issues. Worked with the customer to gather requirements and to understand the business needs.
    • Work with business partners to identify and resolve issues and provide technical support to the customer. Develop and maintain the product roadmap.
    • Assist in the development of new customer-facing solutions to meet client needs. Manage and maintain a team of 10 members.
    • Working with the customer to gather requirements and develop the product for the client. Also, I have worked on the development of the website.
  • 2017-12-262017-12-26

    Program Manager

    Harris Corporation

    • Managed and delivered a team of 30+ people in the company, including marketing, sales, and other departments.
    • Implemented a strategy to improve the efficiency of the company. This resulted in increased productivity and reduced costs. Developed a new product to support the sales of the company.
    • Responsible for the marketing of the company and the department of the company. The program was to provide a new hire orientation and retention.

 John C. Ernst Co., Inc. 

 Pro-Pay